Below is the contents of the Greenwich APPP Resource. It is divided into different sections, each with a number of specific chapters.
Overview
Local Responsibilities and Universal Services
This section reflects the Care Act 2014 and the Care and Support Statutory Guidance (Department of Health and Social Care) and other relevant legislation and information. In particular Promoting Wellbeing, Preventing, Delaying or Reducing Needs and Information and Advice are the three main areas which underpin the Act.
First Contact and Identifying Needs
This section reflects the Care Act 2014 and Chapter 6, Assessment and Eligibility, Care and Support Statutory Guidance (Department of Health and Social Care) and other relevant information.
Charging and Financial Information
This section reflects Charging and Financial Assessment, Care and Support Statutory Guidance (Department of Health and Social Care) and other relevant information.
Delivering Person Centred Care and Support
The chapters in this section are a combination of those taken from the Care and Support Statutory Guidance (Department of Health and Social Care) and other areas of person centred care.
- 4.1.1 Personalisation
- 4.1.2 Personal Budgets
- 4.1.3 Direct Payments
- 4.1.4 Direct Payments: Nominated and Authorised Persons
- 4.1.5 Care and Support Planning
- 4.1.6 Review of Care and Support Plans
- 4.1.7 Assessing and Managing Risk
- 4.1.8 Independent Advocacy
- 4.1.9 Transition to Adult Care and Support
- 4.1.10 Assistive Technology
- 4.1.11 End of Life Care
- 4.1.12 Protecting Property of Adults being Cared for away from Home, including Pets
- 4.1.13 No Reply
- 4.1.14 Unacceptable Customer Behaviour
- 4.1.15 Interpreting, Signing and Communication Needs
- 4.1.16 Health and Care Passports
- 4.1.17 Shared Lives
This section reflects the services and teams in Greenwich which provide person centred care.
- 4.2.1 The Citizen Journey: Local Teams and Services
- 4.2.2 Out of Hours Arrangements
- 4.2.3 Hospital Discharge and Community Support
- 4.2.4 Occupational Therapy
Safeguarding
This section reflects Chapter 14, Safeguarding, Care and Support Statutory Guidance (Department of Health and Social Care), Royal Borough of Greenwich Safeguarding Board information and other safeguarding issues.
- 5.1 Adult Safeguarding
- 5.2 Safeguarding Adults Procedures
- 5.3 Safeguarding Adults Boards
- 5.4 Safeguarding Adult Reviews
- 5.5 Making Safeguarding Personal
- 5.6 Working with Adults Affected by Child Sexual Exploitation and Organised Sexual Abuse
- 5.7 Self-Neglect and Hoarding
- 5.8 Provider Concerns
- 5.9 Ill-treatment and Wilful (Deliberate) Neglect
- 5.10 Domestic Abuse
- 5.11 Modern Slavery
- 5.12 Inherent Jurisdiction of the High Court
Mental Capacity and Mental Health
This section provides legal and practice information about mental capacity and mental health.
- 6.1 Mental Capacity
- 6.2 Best Interests
- 6.3 Deprivation of Liberty Safeguards
- 6.4 Defining Mental Disorder
- 6.5 Mental Health Act 1983
- 6.6 Relationship between the Mental Capacity Act 2005 and the Mental Health Act 1983
- 6.7 Independent Mental Capacity Advocate Service
- 6.8 Section 117 Aftercare
- 6.9 Advance Care Planning
- 6.10 Executive Function
- 6.11 Working with People who have Lasting Power of Attorney
Integration and Partnership Working
This section reflects the Care and Support Statutory Guidance (Department of Health and Social Care), but also other fundamental issues such as information sharing and the involvement of people who use services – key to the ethos of the Care Act – and staff engagement.
- 7.1 Integration, Cooperation and Partnerships
- 7.2 Information Sharing and Confidentiality
- 7.3 Prisons, Approved Premises and Bail Accommodation
- 7.4 Delegation of Local Authority Functions
- 7.5 Continuing Healthcare (NHS)
- 7.6 Involving People who Use Services / Co-production
- 7.7 Homelessness
- 7.8 Joint Strategic Needs Assessments and Joint Local Health and Wellbeing Strategies
Moving between Areas: Inter-Local Authority and Cross Border Issues
This section reflects the Care and Support Statutory Guidance (Department of Health and Social Care), but also other areas of practice which require liaison between RBG and partners, or where adults with care and support needs request assistance.
National Guidance
Staff Support and Development
Practice Guidance
- 11.1 Working with Adults with Hidden Disabilities
- 11.2 Working with Adults with Learning Disabilities
- 11.3 Working with Autistic Adults
- 11.4 Working with People Living with Dementia
- 11.5 Working with People Living with Frailty
- 11.6 Working with People Living in Poverty in Greenwich
- 11.7 Presenting Statements for Court and Working with Legal Services
- 11.8 Preventing Falls
- 11.9 The Whole Family Approach
- 11.10 Professional Curiosity

